Getting computers to do conversation analysis
Possibilities and limitations
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conversation analysis is both the scientific study of talk. Done by a professional who is arguably better at this than the average person. But conversation analysis also refers to the on-line analysis of the talk of our interloctutors as part of human conversation. We are all lay conversation analyst in this sense. This is also sometimes referred to as “mind reading” - the abilities and the awareness of human conversationalists to accurately infer what their interlocutors are doing during talk, where they are as part of the unfolding of sequences of talk and to more or less accurately guess how their interlocutors feel.
specialist ASR for specialist NLU modules such as sentiment, emotion and stance detection, phonetic asr (microsoft speech-to-phone link)